Anonymous
map-marker Harrisville, New Hampshire

Applying Online For Job Openings at Hannaford's Is A Futile Joke

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
It proved to be a waist of time trying to apply for job openings in any Hannaford supermarket at New Hampshire locations because their online application system is a glitch prone joke. I spoke to several hiring managers at different local Hannaford supermarkets and all had the same couldnt be bothered attitude with no assistance offered. David Parker
View full review
mark c Jlr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oxford, Maine

Lies and deceptions, AND BAIT AND SWITCH WITH THEIR WEEKLYS

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
After 30 years shopping at Hannaford, the latest scam was enough to make me a shaws customer./ With their lying fat bodied women managers. Went to my local store after seeing items on sale with their weekly. None of the items they listed were available. And their fat bodied woman store manager lied
View full review
Loss:
$50

Preferred solution: Fire the lying lard assed woman that manages the oxford store

User's recommendation: Stay away

1 comment
Guest

I'm 110 pound woman and I find your comment offensive.

Gigi F Qux

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Malta, New York

Poor Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Mar 08, 2022

I wrote a customer service review on Hannaford's website on March 5, 2022. I haven't heard anything from them.

Original review Mar 08, 2022
A family member and I had a very negative shopping checkout experience at Hannaford located at Rossi Way Ballston Spa, NY. The customer service manager worked as the cashier.

She was belligerent and insisted that we must load the conveyer belt fully before she began checkout. I told her my family member had been injured previously at Hannaford by being pressured to load the shopping belt faster and in a hurried pace. The manager did not seem to care and stated that this was their worker "earn time" policy. Hannaford has an awful "earn time" policy for their employees whereby cashiers are timed once they begin customer checkout.

I am shocked that customers are treated so poorly so that employees can in the words of the customer service manager, "earn time". Whatever happened to good customer service? Apparently, Hannaford is all about corporate profit and NOT about customer service. I am so done with the rudeness, bossiness, and aggression at the checkout counter from their employees and customer service manager.

They don't care about customers and are only concerned with trying to earn bonuses at the expense of customers. When the manager saw that I was upset and very concerned, she should have told me that it was okay to load the conveyor belt at a more comfortable pace instead of demanding that this high-speed rate was the policy and that I must abide by it so that she could earn "some time". Horrible customer service. Hannaford is good only as a quick stop for just a few items.

If you have a full shopping cart, be prepared to have the cashiers race your order as fast as they can while the bagger has to fill up your cart even faster. The cashier doesn't stop pushing your items down the belt and it piles up like a mountain. Some of it may drop but they don't care. As long as they earn their rewards, that's all that matters.

The customer is just part of their disgusting Hannaford employee reality game for rewards. I was a regular customer but no longer will I subject myself to this aggravation.
View full review
Pros:
  • Good for a quick stop like a convenience store
Cons:
  • Bad customer service
  • Being treated like garbage by the cashier
  • Lack common sense

Preferred solution: I would like Hannaford to change their employee "earn time" and any other "earn rewards" incentives for cashiers so that customers can be treated with respect.

User's recommendation: Only shop at Hannaford for a few items. Weekly shoppers treated like garbage.

LAURIE D Eqf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Augusta, Maine

Pharmacy attendant

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hannaford Supermarket - Pharmacy attendant
Updated by user Jan 31, 2022

I have to go back later this afternoon and pick up my prescription that i was told would be ready for my pick up.

Original review Jan 31, 2022
I received a phone call from my doctor asking how I was doing, as I had to get a prescription at Hannaford Saturday. I explained that I still had some issues, but I was taking the medication prescribed.

She then said, what about the other 2 prescriptions? I stated, I only received 1, my husband didn't know there were others and the attendant never said anything about other prescriptions. She told me to call Hannaford and see if they have them waiting for me. I called Hannaford and they said yes, come in about 1/2hr we will have them ready.

I went in 1.5hrs later to find out only 1 prescription was there, and the other will be in tomorrow. Then she asked someone else in the department. I stated I was supposed to have it Saturday and here it is Monday. She then said, they just came in, if I wanted to wait 15 min.

I couldn't as I had another appointment. I came back 1hr later, and she said it wasn't ready and will be ready in the afternoon. Needless to say, I was very unhappy and explained that I was told 15min and I took off for more than 1hr. She never even apologized, and the gentleman behind me said the same thing happened to him.

Also, I was trying to get a discount with my RX card, not sure if I received one. Nothing was explained to me about the drug.

I left with the 1 prescription. Very dissatisfied.
View full review
Elaine S Xak
map-marker Boothbay Harbor, Maine

New rotisserie chicken bag!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I buy the Hannaford rotisserie chickens on a regular basis, however the new chicken bags they come in are absolutely awful! I totally understand that the new bag is better for the environment which is a great idea but boy they leak hot grease all over your other groceries, reusable bags, and all over your car!! I had to try to wash out the reusable bag it leaked into but it remains all greasy feeling and can't be used for anything other that leaking greasy chicken now. I won't be buying these chickens anymore until you have a better way of package them.. Great idea but it doesn't work.
View full review
Pros:
  • Location
Cons:
  • Limited selection
  • Poor produce selection
  • Rotisserie chicken contanier leaks

Preferred solution: Let the company propose a solution

User's recommendation: Don't buy these unless you bring a plastic container with a cover to put it in!

Ruth G Fwk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Georgetown, Maine

Hannaford Supermarket, Boothbay Harbor, Maine

Regarding the new Plastic Package for the Rotisserie Chicken, it causes leakage of chemicals that may cause cancer. Your prior containers were much better.
View full review

Preferred solution: Let the company propose a solution

Jacqueline P Mrj
map-marker Fairfax, Vermont

Milton hannaford, consistently out of meats advertised on the flyer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Always out of meats on the sale flyer.dont advertise if theres nothing to buy.why advertise sirloin steak for 4 bucks a pound,the only steak I've seen is tough round steak
View full review

Preferred solution: Let the company propose a solution

User's recommendation: Shop elsewhere, the sales are not here

Randy B Gbv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lagos, Lagos

Hannaford Supermarket - Review in Supermarkets and Malls category from Lagos, Lagos

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hello Hannaford please I brought Google play card about couple months ago I can't used it it's ask for more info please can you reactivate it for me
View full review

Preferred solution: Full refund

Anonymous
map-marker Yorkville, New York

Worst service at pharmacy nasty people

They take forever and act like theyre doing you a favor by giving you your prescriptions m. Walmart cheaper and nicer by 100 times. Switching now.
View full review

User's recommendation: Don’t get your prescriptions here

Anonymous
map-marker Philadelphia, Pennsylvania

Gluten free pasta

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
900 Central Ave. Albany N.Y. I buy the Tinkyada pasta joy gluten free spaghetti. This store where I do all my shopping carrys 7 different styles of Tinkyada pastas. But not my spaghetti. I don't understand . An associated tells me they cant get it.
View full review
Diane T Dnb
map-marker Rutland Town, Vermont

Store a mess Rutland Vermont

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hannaford Supermarket - Store a mess Rutland Vermont
Hannaford Supermarket - Store a mess Rutland Vermont - Image 2
Hannaford Supermarket - Store a mess Rutland Vermont - Image 3
Hannaford Supermarket - Store a mess Rutland Vermont - Image 4
Hannaford Supermarket - Store a mess Rutland Vermont - Image 5
This store is just a mess. Shopped 7am today looked just as bad as yesterday when I went at 4pm. Shelves are a mess, produce poor..
View full review
Cons:
  • Dysfunctional messy store

Preferred solution: The store in order and shelves in order!

Robin T Oya

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Belfast, Maine

Covid precautions

I have shopped in the Hannaford store in Belfast Maine.

At least 1/3 of people shopping there are not wearing masks. This is extremely dangerous for the people who are taking precautions.

This Omicrom variant is much more contagious than any so far.

People will be getting Covid because of your policies. Your employees, also are at risk especially since most of them are only wearing ineffective cloth masks.

I hope you will consider introducing a mask requirement for your stores.

You have no issue telling people to wear shoes and shirts, so it seems to me you could also make people wear masks.

You could remind people who dont want to comply that they are welcome to use curbside pick-up. It is not fair for those of us who care about protecting themselves and others to have to use curbside in order to avoid breathing air contaminated by the virus.

View full review
Cons:
  • No mask mandate

Preferred solution: A mask mandate

User's recommendation: Don’t shop here if you want to avoid infections

Tylik Rde
map-marker Londonderry, New Hampshire

Rude manager

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Long story shorty for the second time this week I was checking out with 14-15 items and was forced by a front end employee (an extremely unprofessional woman with bright blue hair) to go to a fairly long line when all of the self checkouts (4 of them) were all open. The second time asked to speak to the manager and told him how unhappy I was that this happened again and he SHRUGGED HIS SHOULDERS when I said I wouldn't be shopping there anymore. I left the store in tears. I spend a lot of money in there and the disrespect I was shown was unbelievable. A manager who doesn't care and when complain about his rude staff. Now I know why they get away with being so rude, the manager is extremely unprofessional himself!
View full review
Cons:
  • Rude staff
  • High prices

User's recommendation: Don't shop here shop at a store who appreciates your business.

Patty G Ywk

Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
An excellent worker, been with Hannafords started his 6 years. Very dedicated person always smiling, very polite individual. Found out this individual was let go do to returning from breaks 3 to 4 minutes on 3 separate occasions out of the 6 years his individual been there. I know the individual, he has also been classified as having a Learning Disability. Shame on Hannafords.
View full review
Pros:
  • Proximity to home
Cons:
  • Change in store service and choices

Preferred solution: Give this individual job back to him and give him full time.

User's recommendation: If you know anyone there with a disability watch how they treat them

Robyn C Qrc
map-marker Rotterdam, New York

Once again Hannaford fails

Bought a pie in the bakery department got it home went to cut and serve it for dessert and it was frozen solid. Just one of many issues with Hannaford thats why I started going to Price Choppers but I figured how could Hannford screw up a pie, I found out. Constant disappointment.
View full review

Preferred solution: Apology

User's recommendation: Go to Price Choppers