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1.7

I contracted salmonella poisoning on Monday, July 29, 2019 after purchasing and consuming a deli product at the Hannaford on Cony st in Augusta, Maine. I called and spoke with the deli manager.

She told me that she did t believe it was food poisoning because it was too soon to tell. I asked her if she was a medical professional and she said no. I asked to speak wit the store manager, Shannon. Shannon refunded money for $10!

I received a call from corporate office, etc Pellegrini, and she said sheโ€™d send me a gift card for my troubles. That did t happen! Iโ€™ve been very sick for a week. Iโ€™ve been to my doctor, been to the emergency room where it was confirmed that I contracted salmonella poisoning!

Iโ€™m back in the doctors office again as I still canโ€™t eat anything except toast and bananas. I contacted Beth again today and her response essentially was , too bad, so sad!!! Iโ€™ve been a regular customer in this Hannaford for over 25 years, several times a week!! Iโ€™ve had to consult a local attorney and was told that I definitely have a case!!

I asked Beth to send me the necessary paperwork, and she hung up on me!! Iโ€™m very disappointed in the companyโ€™s lack of compassion and poor customer service. Theyโ€™ve failed to respond appropriately.

I will no longer shop Hannaford!! I highly recommend shopping at Shawโ€™s!!

Reason of review: Poor customer service.

Monetary Loss: $300.

Preferred solution: Compensation for medical costs and prolong physical sickness.

Hannaford Supermarket Pros: That it is clean, Affordable prices.

Hannaford Supermarket Cons: Bad customer service, Badly treated by corporate office, Beth p.

Location: 118 Cony St, Augusta, ME 04330

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